Myers Chiropractic of Greensboro
Effective Date: 12/15/2025
Myers Chiropractic of Greensboro (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect information when you interact with our website, chat features, text messaging (SMS), and voice communication systems.
1. Purpose of Communication Channels
Our website forms, AI chat, SMS messaging, and voice receptionist systems are provided for general contact and business-related purposes only, including:
- Appointment requests and scheduling
- Office hours and location information
- Insurance and billing questions
- General inquiries about our services
⚠️ These communication channels are not intended for the exchange of medical or health-related information.
2. Protected Health Information (PHI)
To protect your privacy and comply with HIPAA guidelines:
- Do not share medical information through chat, text messages, website forms, or voice messages.
- This includes symptoms, diagnoses, treatment details, medical history, or insurance policy numbers.
- Medical concerns should only be discussed in person, over the phone directly with our office, or through other secure, approved methods.
Any medical information voluntarily submitted through non-secure channels is done at your own discretion and may not be protected under HIPAA.
3. Information We May Collect
For non-medical purposes, we may collect:
- Name
- Phone number
- Email address
- Appointment request details (date/time preference only)
- General questions or comments
This information is used solely to respond to your inquiry or provide requested services.
4. Use of AI, Chat, SMS, and Voice Systems
We may use automated or AI-assisted systems to:
- Respond to general inquiries
- Route messages to our team
- Assist with appointment requests
- Provide office information
These systems do not diagnose, treat, or provide medical advice and should not be used for medical communication.
5. Text Messaging (SMS) Consent
By providing your phone number, you consent to receive text messages related to:
- Appointment scheduling or confirmations
- Office updates
- Responses to general inquiries
You may opt out at any time by replying STOP. Message and data rates may apply.
6. Data Protection & Security
We take reasonable administrative and technical measures to protect the information submitted through our systems. However, electronic communication methods such as SMS and online chat are not fully secure, and we cannot guarantee absolute security.
7. Third-Party Services
We may use third-party platforms to support website hosting, chat, SMS, voice systems, or analytics. These providers are required to follow privacy and security standards appropriate for their services.
8. No Medical Advice Disclaimer
Information provided through our website, chat, text, or voice systems is not medical advice and should not be relied upon as such. Always consult directly with a licensed healthcare provider for medical questions or concerns.
9. Your Acknowledgment
By using our website, chat, SMS, or voice communication systems, you acknowledge and agree to this Privacy Policy and understand the limitations of electronic communication.
10. Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact:
Myers Chiropractic of Greensboro
📍 Greensboro, NC
📞 336-299-3230
🌐 https://chiropractor-greensboro.com
⚠️ Important Note
This Privacy Policy is provided for general informational purposes and does not constitute legal advice. We recommend having your attorney review this policy to ensure full compliance with all applicable state and federal regulations.